A confidential counselor within the events industry is an important link in ensuring a pleasant working environment and a safe and successful event. A external confidential counsellor can help prevent undesirable behaviour by both colleagues and visitors. Many young people work in the events sector who could use that support from an external confidential counsellor.
In addition, the safety and well-being of guests during events is becoming increasingly important. By having a confidential counselor during your event, you send a strong signal to your guests about the importance you attach to their safety and well-being. This way you can focus on ensuring the event runs smoothly, while your guests and staff know that their well-being comes first.
Trustlr works accessible and proactive to social safety in your organisation. This way your employees know where to find us and we prevent unwanted behaviour.
We deliver customised services to tailor our service to your needs. We determine together which tools are best suited.
Your employees have freedom of choice from our pool of confidential counsellors with different backgrounds - multilingual, LGBTIQ+ and gender.
If it soon becomes mandatory to appoint a confidential counselor at companies with 10 or more employees, you are in the right place with us.
In the events industry, the role of a confidential counselor is becoming increasingly important. Every event, from music festivals and sporting events to business conferences, has its own dynamics and challenges. Although specific research is lacking, the events industry shows many similarities with the catering industry, where 20% of employees experience undesirable behaviour. Many young people work there, the workload is considerable, and alcohol is often present. These factors lead to an increased risk of undesirable behaviour.
A 2018 survey by EenVandaag indicated that 48% of female visitors and 9% of male visitors have experienced inappropriate behaviour at festivals. In this light, it is not surprising that the trend is growing to have a confidential counselor present, not only for employees, but also for guests during events. A confidential counselor can act as a link in early identification and addressing such issues, thus ensuring the safety of both employees and guests.
Undesirable behaviour has serious consequences for both employees and visitors in the events industry. Employees may become less productive, absenteeism due to illness may increase and the working atmosphere may come under pressure. This has a direct influence on the quality of the event. Visitors who experience or observe inappropriate behaviour can be deterred from future events, with the additional consequence of reputational damage for the event and the organizer.
It is unacceptable in this day and age that such behaviour goes unaddressed, especially given the potential damage to an event or brand's image. Take, for example, the recent negative reporting surrounding the Zandvoort Grand Prix in 2023. After dozens of reports of misogynistic and sexist comments, it became clear that proactive measures are indispensable. In response, confidential counsellors have been appointed, meaning guests can now enjoy a safer event experience.
Trustlr is for every organisation
From catering and tourism to consultancy and notary offices — Trustlr is as versatile as your company.
With TrustNet we give employees the power; they maintain control over their own working environment.
Undesirable behaviour unfortunately takes many forms. We are open, without judgement, to any situation that feels unsafe.
It's better if it never happens, but... as If it happens, Trustlr can be reached immediately. We are there for you 24/7.
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Hiring our confidential counsellors during your event ensures that both employees and guests feel supported and safe. A positive feeling of security strengthens the overall atmosphere and experience of your event. With Trustlr you choose a partner that takes both the safety and experience of your event to a higher level.
Trustlr and our external confidential counsellors stand for a proactive approach to safety and well-being for your event. Schedule a no-obligation introductory meeting with our founder Ruben now, and we will explore together what we can do for you
Do you want online support or would you prefer an in-person appointment? Our external confidential counsellors are there for you, wherever you are.
Employees create the best version of your company together. Trustlr offers innovative and preventive solutions — the guidance needed to keep everything running smoothly.
Frequently asked questions
You can find answers to general questions here. If you have specific questions, you can always make an appointment with our team.
The House of Representatives adopted the Groen Links initiative law in 2023. This law is now being discussed by the Senate. Because 95% of all bills that pass the House of Representatives are also adopted in the Senate, it seems likely that an external confidential counsellor will soon become mandatory for companies with more than 10 employees.
We work on prevention and intervention. At best, our external confidential counsellors only help you proactively improve your work culture. Nevertheless, if necessary, we help to discuss unwanted behaviour and integrity violations and work together on de-escalation.
Undesirable behaviour involves bullying, discrimination, intimidation and sexual intimidation. Integrity issues are matters such as theft, fraud, conflicts of interest, corruption and other forms of abuse of power that harm the organisation or society.
The three most important tasks of our confidential counsellors are to provide initial support, guidance and advice to employees, to provide information, and to provide solicited and unsolicited advice to the top of an organisation.
In addition, Trustlr offers additional preventive services through our e-learning courses via the Trustlr platform.
Every employer is obliged to implement a policy on psychosocial workload. One of the ways in which the Dutch Labor Inspectorate (the Arbo Inspection) checks this is by looking at the presence of a number of matters that you have arranged directly with Trustlr, such as making a confidential counsellor available and providing information about inappropriate behaviour. The presence of a code of conduct and a complaints procedure is also checked and Trustlr can arrange both for you.
Sounds nice: 'our confidential counsellors help you save costs,' but how does that work? In the Netherlands, 1,2 million people annually experience unwanted behaviour in the workplace, and of the 6 billion euros in work-related absenteeism costs, 64% is caused by psychosocial work strain. Because Trustlr's services proactively contribute to a safer work culture, we often see a decrease in work-related absenteeism costs. In addition, the Trustlr platform helps us to reduce our billable hours, meaning that our service quickly yields more than you invest in it.
The trust of these companies motivates us every day
Everyone deserves to work in a safe work culture and that's why these companies are just the beginning. Discover the grateful responses that motivate us to give 100% every day.
Still have questions?
Our team is here for you — today for all your questions and tomorrow for all your safe work culture solutions. Plan a no-obligation consultation immediately with one of our confidential counsellors and they will help you with the next step.
A reliable choice for Dutch companies.
