How does Trustlr work?

External confidential counsellor

Visible, accessible and preventive

We believe that our trust experts are only effective if your team knows where to find them and dares to contact them. We create tailor-made services for your organisation based on an implementation plan. This is how we make our specialists visible and accessible:

Trustlr is for every organisation

For every industry

From catering and tourism to consultancy and notary offices — Trustlr is as versatile as your company.

For all your employees

Thanks to our outside view, we always provide impartial advice and everyone is treated equally.

For every situation

Undesirable behaviour unfortunately takes many forms. We are open, without judgement, to any situation that feels unsafe.

For every day

It's better if it never happens, but... as If it happens, Trustlr can be reached immediately. We are there for you 24/7.

LVV certified
confidential counsellors

We believe that it is in the interest of both the reporter and the organisation to take action in situations of undesirable behaviour. This helps prevent further escalation and promotes social safety.

external confidential counsellor
E-learning undesirable behaviour

Trustlr offers more than just confidential counsellors

We have all the tools in-house and work with the best partners in the market so that we can meet every need and work with you to create a socially safer working environment.

Companies that trust Trustlr

Add extra services!

Expand our all-in-one services and make Trustlr your one-for-all solution.

Employees create the best version of your company together. Trustlr offers innovative and preventive solutions — the guidance needed to ensure everything runs smoothly.

Frequently asked questions

You can find answers to general questions here. If you have specific questions, you can always make an appointment with our team.

The House of Representatives adopted the Groen Links initiative law in 2023. This law is now being discussed by the Senate. Because 95% of all bills that pass the House of Representatives are also adopted in the Senate, it seems likely that an external confidential counsellor will soon become mandatory for companies with more than 10 employees.

We work on prevention and intervention. At best, our external confidential counsellors only help you proactively improve your work culture. Nevertheless, if necessary, we help to discuss unwanted behaviour and integrity violations and work together on de-escalation.

Undesirable behaviour involves bullying, discrimination, intimidation and sexual intimidation. Integrity issues are matters such as theft, fraud, conflicts of interest, corruption and other forms of abuse of power that harm the organisation or society.

The three most important tasks of our confidential counsellors are to provide initial support, guidance and advice to employees, to provide information, and to provide solicited and unsolicited advice to the top of an organisation.

In addition, Trustlr offers additional preventive services through our e-learning courses via the Trustlr platform.

Every employer is obliged to implement a policy on psychosocial workload. One of the ways in which the Dutch Labor Inspectorate (the Arbo Inspection) checks this is by looking at the presence of a number of matters that you have arranged directly with Trustlr, such as making a confidential counsellor available and providing information about inappropriate behaviour. The presence of a code of conduct and a complaints procedure is also checked and Trustlr can arrange both for you.

Sounds nice: 'our confidential counsellors help you save costs,' but how does that work? In the Netherlands, 1,2 million people annually experience unwanted behaviour in the workplace, and of the 6 billion euros in work-related absenteeism costs, 64% is caused by psychosocial work strain. Because Trustlr's services proactively contribute to a safer work culture, we often see a decrease in work-related absenteeism costs. In addition, the Trustlr platform helps us to reduce our billable hours, meaning that our service quickly yields more than you invest in it.

The trust of these companies motivates us every day

Everyone deserves to work in a safe work culture and that's why these companies are just the beginning. Discover the grateful responses that motivate us to give 100% every day.

Fiona Gelton
Fiona GeltonRegistered Appraiser and internal confidential counsellor at Envalue
We have an internal confidential counsellor and an external confidential counsellor from Trustlr. And this combination of freedom of choice from the employees they want to address (internal or external) and a good sparring partner for the internal confidential counsellor works very well for us.
Helen Groeneveld
Helen GroeneveldDeputy Director at Actor Consultancy
The communication is very pleasant; from an accessible introduction to quick responses by email and contributing ideas to internal courses. We are very satisfied.
Peter Paul Verhoef
Peter Paul VerhoefCEO at Hightech ICT
We appreciate Trustlr because it helps us easily comply with laws and regulations. As a small company, we cannot appoint an internal confidential counsellor. With Trustlr we offer colleagues access to information, education and advice, which ensures a safe working environment.
Youri Volkman
Youri VolkmanSr. HR Project Manager AI
After an intensive selection process, we found a great partner in Trustlr. Trustlr offers the best of both worlds by combining the desire for a familiar face with the opportunity to share your story with someone you feel comfortable with. The implementation went smoothly, and Trustlr provided valuable input throughout the entire process. From start-up to increasing visibility, and from policy development to training and education. A definite added value for Xtra and its employees.
Eric Beugelsdijk
Eric BeugelsdijkOwner at Rusty Blond
Trustlr's proactive approach. for creating a good working environment fits perfectly with our values. In addition, it also helps us to fully comply with laws and regulations. Trustlr has proven itself to be a valuable partner for our business."
Sander Reijsmeijer
Sander ReijsmeijerOwner at Cafe Constant
Personal contact and great service. We had a very good and safe working atmosphere, but it still feels good to offer a safe working environment to my employees and to further professionalize based on good employer practices. Trustlr's communication has been very smooth so far.

Still have questions?

Our team is here for you — today for all your questions and tomorrow for all your safe work culture solutions. Plan a no-obligation consultation immediately with one of our confidential counsellors and they will help you with the next step.

External confidential counsellor

A reliable choice for Dutch companies.

external confidential counsellor Trustlr