TrustConnect is our proprietary case management system for securely processing reports and automated annual reporting. This ensures every report is properly followed up, and you gain analysed insight into trends and signals within the organisation.
With TrustConnect's secure mailbox, reports are handled securely and confidentially. Employees and confidential counsellors communicate in a protected environment, separate from regular email or WhatsApp. This way, every reporter knows their report will be followed up carefully and securely.
TrustConnect offers internal confidential counsellors a professional and secure environment for recording reports and keeping notes. This provides a clear overview of all cases and ensures work is carried out in a structured and meticulous manner.
All communication and case registration fully encrypted and in accordance with privacy legislation
From notification to reporting: everything clearly presented in one place
The tool that supports internal confidential counsellors in securely receiving, recording and following up on reports
Helps your organisation comply with the Whistleblower Protection Act and PSA obligations
With TrustConnect's anonymous reporting module, employees can submit reports completely anonymously and communicate anonymously with the confidential counsellor or the internal reporting center. This lowers the barrier to reporting misconduct and provides a secure route in accordance with the Whistleblower Protection Act.
From healthcare, education and business services to government
Provide a safe (anonymous) route to share concerns or misconduct
Supports building an open and safe reporting culture
Always safe and available 24/7 for notifications and follow-up
The TrustConnect App is available for your organisation in just a few simple steps.
In a short consultation, we will explore together how TrustConnect can strengthen the reporting process within your organisation.
To set up an internal reporting center and internal confidential counsellors, select which external confidential counsellors are available for your organisation.
Employees receive access via a personalized reporting page and unique QR code for direct, secure access.
We support the onboarding process within your organisation and, if necessary, train the internal confidential counselor. The app is active within your organisation.
Schedule a free consultation
Schedule a free consultation and get free access to the e-learning. We'll assess any customised needs and advise you on the best approach for your organisation.
A reliable choice for Dutch companies.
Frequently asked questions
You can find answers to general questions here. If you have specific questions, you can always make an appointment with our team.
Employees do not need to create an account beforehand. An account is only created when using the Secure Mailbox or the anonymous reporting module. Two-factor authentication (2FA) can be enabled for this purpose. In all other cases, reports are processed directly in TrustConnect without the employee having to log in. The administrator creates an account for internal confidential counsellors.
Yes. During the initial configuration, we'll work with you to determine which features you'll use, who the designated confidential counsellors are, and whether internal confidential counsellors will also have access. As part of the configuration, we'll create a unique reporting page. This way, TrustConnect is always tailored to your organisation.
The law requires employers to implement social safety policies and provide information about psychosocial work pressure (PSA). This e-learning course helps meet this obligation.
Yes, TrustConnect is available in Dutch and English as standard.
Yes. TrustConnect is fully GDPR compliant and utilizes Zoho's security standards and ISO certifications (including ISO 27001), the platform on which TrustConnect is built. Data is stored exclusively in highly secure European data centers and processed according to the highest international information security standards.
TrustConnect alone doesn't make you fully compliant, but the platform does offer all the building blocks you need to set up your internal reporting procedure in accordance with the Whistleblower Protection Act.
Employers with 50+ employees are required to establish a procedure for reporting suspected misconduct and must send reporters an acknowledgement of receipt within seven days. TrustConnect supports this process, including secure communication and—in line with upcoming legal requirements—anonymous reporting and follow-up.
If desired, we can help organisations integrate TrustConnect into their reporting policy, ensuring it is fully compliant with the law and internal agreements.
The costs depend on the number of users and selected functionalities.
A license for an internal reporting point or internal confidential counselor is available from €350 per year; the standard license costs €444 per year.
Additionally, there are one-time configuration costs to set up TrustConnect for your organisation. This includes creating a unique reporting page and configuring the selected software modules. Modules such as the anonymous reporting module and the Secure Mailbox incur annual license fees based on the number of employees.
Yes, TrustConnect is suitable for organisations of all sizes. Even smaller organisations can use it to demonstrate that they take social security seriously and provide employees with easy access to a secure reporting route.
You choose which modules you want to use. TrustConnect can be deployed as a complete package, but can also be expanded modularly, for example, with just the Secure Mailbox or the anonymous reporting module.
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