This knowledge base contains information about the work area of a confidential counselor, Psychosocial Work Load, policy on a socially safe working environment, legislation and more.
Featured: How confidential counsellors contribute to a safe environment
What is Psychosocial Work Load (PSA)? Psychosocial work strain (PSA) refers to the strain that arises as a result of the interaction between employees and their work environment. It includes aspects such as work pressure, aggression, bullying, discrimination, and sexual harassment....
Integrity in the Workplace Integrity in the workplace is a value that is important for creating a trustworthy, respectful and ethical work environment. The negative consequences of integrity violations can wreak havoc on...
What is undesirable behaviour? Every person has their own boundaries. The place where you draw the line is influenced by your experiences, background and your personality. What seems like an innocent comment to a colleague can...
What is a confidential counselor? A confidential counselor is an independent person who employees of an organisation can contact with questions or matters relating to integrity issues or undesirable behaviour. A confidential counselor can be an employee...
Frequently asked questions
You can find answers to general questions here. If you have specific questions, you can always make an appointment with our team.
The House of Representatives adopted the Groen Links initiative law in 2023. This law is now being discussed by the Senate. Because 95% of all bills that pass the House of Representatives are also adopted in the Senate, it seems likely that an external confidential counsellor will soon become mandatory for companies with more than 10 employees.
We work on prevention and intervention. At best, our external confidential counsellors only help you proactively improve your work culture. Nevertheless, if necessary, we help to discuss unwanted behaviour and integrity violations and work together on de-escalation.
Undesirable behaviour involves bullying, discrimination, intimidation and sexual intimidation. Integrity issues are matters such as theft, fraud, conflicts of interest, corruption and other forms of abuse of power that harm the organisation or society.
The three most important tasks of our confidential counsellors are to provide initial support, guidance and advice to employees, to provide information, and to provide solicited and unsolicited advice to the top of an organisation.
In addition, Trustlr offers additional preventive services through our e-learning courses via the Trustlr platform.
Every employer is obliged to implement a policy on psychosocial workload. One of the ways in which the Dutch Labor Inspectorate (the Arbo Inspection) checks this is by looking at the presence of a number of matters that you have arranged directly with Trustlr, such as making a confidential counsellor available and providing information about inappropriate behaviour. The presence of a code of conduct and a complaints procedure is also checked and Trustlr can arrange both for you.
Sounds nice: 'our confidential counsellors help you save costs,' but how does that work? In the Netherlands, 1,2 million people annually experience unwanted behaviour in the workplace, and of the 6 billion euros in work-related absenteeism costs, 64% is caused by psychosocial work strain. Because Trustlr's services proactively contribute to a safer work culture, we often see a decrease in work-related absenteeism costs. In addition, the Trustlr platform helps us to reduce our billable hours, meaning that our service quickly yields more than you invest in it.
The House of Representatives adopted the Groen Links initiative law in 2023. This law is now being discussed by the Senate. Because 95% of all bills that pass the House of Representatives are also adopted in the Senate, it seems likely that an external confidential counsellor will soon become mandatory for companies with more than 10 employees.
We work on prevention and intervention. At best, our external confidential counsellors only help you proactively improve your work culture. Nevertheless, if necessary, we help to discuss unwanted behaviour and integrity violations and work together on de-escalation.
Undesirable behaviour involves bullying, discrimination, intimidation and sexual intimidation. Integrity issues are matters such as theft, fraud, conflicts of interest, corruption and other forms of abuse of power that harm the organisation or society.
The three most important tasks of our confidential counsellors are to provide initial support, guidance and advice to employees, to provide information, and to provide solicited and unsolicited advice to the top of an organisation.
In addition, Trustlr offers additional preventive services through our e-learning courses via the Trustlr platform.
Every employer is obliged to implement a policy on psychosocial workload. One of the ways in which the Dutch Labor Inspectorate (the Arbo Inspection) checks this is by looking at the presence of a number of matters that you have arranged directly with Trustlr, such as making a confidential counsellor available and providing information about inappropriate behaviour. The presence of a code of conduct and a complaints procedure is also checked and Trustlr can arrange both for you.
Sounds nice: 'our confidential counsellors help you save costs,' but how does that work? In the Netherlands, 1,2 million people annually experience unwanted behaviour in the workplace, and of the 6 billion euros in work-related absenteeism costs, 64% is caused by psychosocial work strain. Because Trustlr's services proactively contribute to a safer work culture, we often see a decrease in work-related absenteeism costs. In addition, the Trustlr platform helps us to reduce our billable hours, meaning that our service quickly yields more than you invest in it.
Still have questions?
Our team is here for you — today for all your questions and tomorrow for all your safe work culture solutions. Plan a no-obligation consultation immediately with one of our confidential counsellors and they will help you with the next step.
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