PSA training

Work pressure, work stress, and unwanted behaviour, also known as psychosocial workload (PSA), have a direct impact on job satisfaction and productivity. This interactive PSA training provides employees with concrete tools to recognize signals, open up boundaries, and build a healthy work environment with psychological safety.

  • Practical & interactive: directly applicable in the workplace
  • Provided by a certified confidential counselor and experienced trainer
  • Working Conditions Act and duty to provide information: complies with the mandatory information regarding PSA
  • Keep your PSA policy alive and up-to-date: Optional follow-up session, and new employees take the PSA e-learning later.

½ day part

NL & EN

from €149 p.p

PSA Training

Companies that trust Trustlr

Why choose the PSA training?

More than half of absenteeism costs in the Netherlands are the result of psychosocial work load. With the PSA training, you invest in employees who recognize stress signals and unwanted behaviour early and know how to act, to prevent overload and absenteeism as much as possible.

  • Recognizable: focused on situations that employees actually experience
  • Reduces absenteeism and turnover: Insight into workload and capacity helps prevent escalation and long-term absence.
  • Enhances psychological safety: for a work culture where employees dare to speak up
  • Directly applicable: handles that can be used the same day

Psychosocial Safety Training

Why Trustlr training?

Trainer and confidential counsellor

The training is delivered by a certified confidential counselor who is also an experienced trainer. This allows us to combine subject matter expertise with teaching skills.

Interactive and impactful

Not listening while sitting, but active dialogue, statements and practical examples. Reflecting together on what is happening in your own workplace.

Awareness and prevention

The training increases the capacity to act of employees and helps to recognize and prevent unsafe situations and overload at an early stage.

Complies with the Working Conditions Act

The Working Conditions Act obliges employers to implement a psychosocial work load policy and to educate employees about psychosocial work stress. The training helps you with that. duty to inform to meet and aligns with your RI&E and action plan PSA.

PSA training for employees

You learn this in the PSA training

The Working Conditions Act obliges employers to implement a psychosocial work load policy and to inform employees about psychosocial work load. The training helps you comply with this duty to inform and aligns with your specific needs. RI&E and action plan PSA.

  • Insight into PSA: the five PSA themes, from workload and work stress to bullying, (sexual) harassment, aggression and violence, and discrimination.
  • Tax and taxability: Insight into the balance between what the work demands and what someone can handle, and knowing what to do if that balance is lost.
  • Boundary awareness: Knowing your own boundaries and checking those of others instead of assuming them.
  • Intervene and de-escalate: Addressing a difficult situation constructively and safely, as an involved party or bystander.
  • Culture of address: contributing to psychological safety by addressing each other about what is going on, even if it feels uncomfortable.
  • Enable support: knowing when and from whom to find help, from the manager and company doctor to the confidential counsellor.
  • Ownership: Translating awareness into concrete, visible behaviour within the organisation.

The PSA training in brief

De PSA training It is an interactive half-day session, lasting 2,5 to 4 hours, typically held on-site but also available in a hybrid or online format. The format combines various working methods to engage participants, challenge them, and allow them to practice immediately.

You can count on:

  • Self-reflection: Employees first map out their own behaviour under pressure; this forms the basis for the rest of the training.
  • Recognizable scenarios: everyday, sometimes grey situations in which employees learn to navigate boundaries.
  • Working in pairs and small groups: to explore different perspectives and practice directly.
  • Inclusive working methods: Everyone is given space to contribute, with attention to differences in role and communication style.
  • Concrete action plan: Everyone leaves with one point of focus that is already put into practice the very next day.
  • Assurance: a short knowledge check at the end, an optional follow-up session, and the PSA e-learning as a fixed part of your onboarding.

Psychosocial Workload Training
PSA Workshop

Practical information

The PSA training is delivered by an experienced trainer and certified confidential counsellor. Interactive, accessible, and always tailored to your organisation.

  • Duration: 2,5 to 4 hours (1 half day)
  • Format: in-person, hybrid, or online
  • In-company, on-site, or externally
  • Group size: max. 15 participants
  • Preparation: intake interview with the trainer
  • Reinforcement: optional follow-up session and PSA e-learning in onboarding
  • Language: Dutch or English

This is how the step-by-step plan to the PSA training works.

We organize the training for your organisation in four clear steps. Easy to arrange, tailored to your situation, and with maximum impact for employees and teams.

Schedule a consultation

Download the brochure or schedule a consultation directly. We will assess your needs, including those based on your Risk Inventory and Evaluation (RI&E), and develop a proposal that suits your organisation.

Intake with the trainer

Upon approval, we will schedule an intake with the trainer to tailor the training content to your organisation and employees. During this process, we will consider factors such as the tone of voice, the participants' knowledge level, and any specific customization requests that we will incorporate into the program.

Outline and preparation

You will receive an overview of the PSA training on which feedback is still possible. Together, we ensure that the content aligns perfectly with practice.

The training

We facilitate an interactive session that directly contributes to a healthy and psychologically safe work culture. Afterwards, an evaluation follows to translate the experiences into concrete next steps, and we optionally schedule a follow-up.

Take the step towards a healthy work environment today.

With the PSA training You provide your organisation with the knowledge, skills, and awareness to recognize and prevent psychosocial stress at work. In doing so, you fulfill your obligation to provide information and build an open work culture based on psychological safety. Easy to organize, fully tailored to your situation, and delivered by experienced trainers and confidential counsellors.

External confidential counsellor

A reliable choice for Dutch companies.

external confidential counsellor Trustlr

Frequently asked questions

You can find answers to general questions here. If you have specific questions, you can always make an appointment with our team.

PSA stands for psychosocial workload. Under the Working Conditions Act, this refers to factors in the workplace that cause stress, such as work pressure, bullying, (sexual) harassment, aggression and violence, and discrimination. Long-term PSA can lead to health complaints, absenteeism, and turnover. Employers are therefore obliged to to implement policy on PSA and to inform employees about the risks.

A PSA training is an interactive session in which employees learn to recognize signs of psychosocial work stress, discuss them, and take action. Trustlr’s PSA training lasts half a day, is delivered by a certified confidential counsellor, and helps organisations comply with the information obligation under the Working Conditions Act.

The rate depends on factors such as the number of participants, the number of training sessions, and any customization requests. The starting price is €149 per employee. For a concrete proposal, we recommend downloading the brochure and scheduling a consultation.

Yes. For multiple groups or training sessions, we can significantly reduce the price per training. Consider an organisation that trains all its employees in a few sessions, or combines the PSA training with the social safety and leadership training for managers. We handle the preparation and intake just once, and we are happy to pass that benefit on to you. Contact us for a tailored proposal.

PSA stands for psychosocial workload and is broader than social safety alone. In addition to unwanted behaviour such as bullying, intimidation, aggression, and discrimination, it also includes workload and work stress. social safety training focuses on behaviour between colleagues. The PSA training covers the full breadth, with extra attention to workload and capacity, stress signals, and overload.

If your focus is primarily on unwanted behaviour, the social safety training is suitable. If you want to fully cover the PSA (Psychosocial Risk Assessment) information under the Working Conditions Act, the PSA training is the logical choice. Unsure? In a free consultation, we will look together at what fits best.

Yes. We also add emphasis to the standard training. During the intake, we discuss your sector, team dynamics, and current issues, and we incorporate those examples and case studies into the training. This allows participants to immediately recognize themselves in the situations.

Would you like to take things further? Then fully customised solutions are possible. We will tailor the content, structure, and working methods entirely to your organisation, for example, based on the results of your Risk Inventory and Evaluation (RI&E), specific risks in your sector, or a current situation within a team. Customization requires more preparation, which is why a separate rate applies. In a free consultation, we will look together at what fits best.

Yes. In addition to the PSA training, we also offer PSA e-learning. This fits well into the onboarding process, ensuring that new employees who missed the training are still brought up to speed. This keeps your PSA policy up-to-date throughout the year.

Yes. After the training, we can schedule a follow-up session. We review what has changed in practice, discuss new situations, and ensure that the insights stick. This is how you embed the training within the organisation.

The ideal group size is between 8 and 12 participants, with a maximum of 15. For larger organisations, we often facilitate multiple groups, which often allows for a more competitive price. Please contact us for a tailored proposal.

The training generally takes place in-company at your own location or at an external location of your choice. A hybrid or fully online session is also possible.

The training is provided in Dutch and English as standard.

Yes, this is possible if desired. Each participant will then receive an official certificate of participation.

Yes. Employers are required to implement a policy on psychosocial work load and to provide information about it. This training helps organisations comply with that obligation.

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