You can always ask us for help with (questions about) undesired situations and integrity issues. You can contact us at any time, even if you are not entirely sure whether something is really going on. Better to call more often than not. Our goal is to provide a safe work culture for everyone.
Are you unsure whether you have a need a confidential counsellor? Do you want to brainstorm or get something off your chest about an issue? Make use of our free telephone consultation hours! We are available every Wednesday between 09:00 and 10:00. Call us on +31 85 060 68 16 and we will be happy to help you immediately. If it turns out that further support is needed, we will schedule a follow-up appointment.
Would you like to contact one of our confidential counsellors? Please fill out the contact form, and the confidential counselor of your choice will get in touch with you. Your report will only be received by the confidential counselor of your choice. Your data will not be shared without explicit permission. Our confidential counsellors briefly introduce themselves under the contact form.
Meet our external confidential counsellors
As a confidential counselor, I believe that social safety is essential for job satisfaction and sustainable employability. When employees feel safe discussing issues and undesirable situations, this contributes to engagement, resilience, and a healthy work culture. I offer an accessible and thoughtful space for discussion, where employees can clarify their situation and explore appropriate next steps, while also considering their performance, development, and control over their work.
Drawing on my background in social work and working as a Registered Career Professional, I support organisations in identifying and carefully addressing issues that impact employee employability and well-being in a timely manner. This helps organisations reduce absenteeism, retain employees, and build a professional and safe work environment.
Allow me to introduce myself: Bas Scholten
My name is Bas Scholten and I work as an internal and external confidential counsellor. With extensive experience within education, SMEs, government, culture, and sports, among others, I know how different organisations, people, and situations can be.
As a confidential counsellor, I offer an independent and confidential point of contact for employees who are struggling with something. This can involve unwanted behaviour, bullying, discrimination, (sexual) harassment, or other situations in which someone does not feel safe or comfortable.
My strength lies in listening without judgment and creating an environment where someone feels free to tell their story. I think along with you, ask the right questions, and help you gain an overview of what is going on and what possibilities are available. Throughout this process, you always remain in control.
You don't have to be sure first whether something is 'serious enough' to reach out. Sometimes it simply starts with the need to share your story or just to brainstorm with someone.
My goal is clear: to contribute to a socially safe organisation where people feel heard, respected, and taken seriously.
Being able to guide people who have found themselves in difficult situations due to inappropriate behaviour is rewarding work. In my conversations I offer a listening ear and together we look for suitable options for you to improve the situation.
I have been working as an internal confidential counselor for some time, and I now also like to use my experience and knowledge as an external confidential counselor.
You can contact me in both English (native level) and Dutch.
As a lawyer, entrepreneur, and (interim) manager, my experience lies primarily in entrepreneurship, social domain, managing and coaching personnel, policy & strategy, regulations, and business operations in the broadest sense of the word.
I believe in equality and reciprocity to help people reach their full potential. I'd like to create a trusting and accessible environment where people who have contacted me can find a breath of fresh air and share their stories. I'm committed to a socially safe work environment with values and norms, where there's room for equality and the opportunity to discuss integrity issues.
Outside of work, I enjoy spending time with my family. I have a compassionate heart for others, enjoying nature, our dogs, sheep, and horses. Getting up early to walk in the woods with my dog is a way for me to stay balanced and reflect.
Hi, I'm Louisa.
My desire to contribute to a safe and respectful working environment was sparked by a personal experience with undesirable behaviour. Due to the inappropriate behaviour of a colleague, I reluctantly went to work for a year - a bad experience. This deep, personal insight allows me to show empathy and understanding for others in similar situations.
Although my job satisfaction only returned after the colleague resigned, as a confidential counselor I help people to initiate change sooner. Together with the individual, but also with an entire team, we work on a culture of respect and integrity. In this way, together with Trustlr, I contribute to the overall health and well-being of an organisation and its people.
As a confidential counselor, I handle all requests for help in strict confidentiality. I am committed to the well-being of employees as well as to retaining talent and improving productivity within the organisation.
I believe that psychological safety is the core of a healthy organisation. This arises when people feel free to speak up, receive the right support, and feel that their concerns are taken seriously. As a confidential counsellor, I offer an independent, safe space where employees feel heard, gain a better understanding of their situation, and determine for themselves which next steps suit them. My style is calm, non-judgmental, and practical.
I have over 15 years of international HR experience in senior roles at companies including Amazon Web Services, Reckitt, British American Tobacco, and Adevinta. I have lived and worked in four countries and handled complex HR issues in 27 countries. As a result, I know organisations from the inside: from reorganisations and rapid growth to team tensions and leadership. As a certified Psychological Safety expert, I help organisations prevent unwanted behaviour and build a culture where people feel heard. I work in English and Turkish, which is particularly valuable for international employees.
Hi! I'm Rianne, your confidential counsellor.
As a social psychologist I am committed to making workplaces safer and more enjoyable. I want the work environment to be a place where you can “just” be yourself and where respect for each other is self-evident!
From my own experience I know that at work you can encounter difficult situations with colleagues or others. At such moments it helps to talk about it with someone who is a bit more removed, precisely to prevent you from getting more trouble.
With my experience in coaching employees in both larger organisations and ministries, but also in SMEs, I have seen how important it is to create a safe and open work environment. I understand the dynamics of different workplaces and know how to support people in difficult situations. I do this with my background as a psychologist, trainer and researcher in the field of social safety. With my background in psychology, I give you all the space to tell your story. My approach is honest and direct, with humor, to look together at what you can but especially want to do yourself, what is difficult in that and what steps you can still take.
Do you notice that you are running into something that you would like to brainstorm about? Let me know!
I find it important to be able to help with unwanted behaviour and integrity issues. People say about me that I am a good listener, have a pragmatic approach, and work from a place of calm and trust.
In my various roles as, for example, Manager and HR Manager, I have always focused on “the human element” within the organisation. I have also experienced firsthand how important a safe working environment is. I have personally witnessed the impact that inappropriate behaviour has on you.
As a confidential counselor, I am primarily a listening ear for you, so that you can tell your story. I am also happy to help you with any next steps. I can help you with the pros and cons of the different steps and help you make a choice.
If you wish, we can then also look together at how to advise the organisation on measures to prevent undesirable behaviour and encourage ethical conduct. Naturally, I will work confidentially; you remain in control, including regarding any subsequent steps.
Hi, I'm Ruben.
When I, as an entrepreneur, had to deal with undesirable behaviour and integrity issues, I had no idea how to deal with this. To be honest, I could have done much better and didn't give my employees the support they needed.
When I later discovered the role of confidential counsellors, I thought: “I needed this so much, why doesn't every company have this?” It felt like a calling to help others never find themselves in the situations I experienced myself.
As an external confidential counsellor, I want to support people in difficult situations, but I would much rather work with Trustlr to ensure that these problems never arise. My mission is to help companies achieve a healthy working environment, thanks to easily accessible access to preventive solutions.
Drawing on my years of experience within physically and mentally unsafe contexts, including with the Special Forces, I know how crucial safety, trust, and clarity are for behaviour and performance. I apply these insights as both a confidential counsellor and a trainer. I offer a safe and discreet environment where people can speak their minds, and I help teams and organisations strengthen social safety, ownership, and accountability. My focus is on creating a culture where people can function healthily under pressure and perform sustainably.
Hi, I'm Yassir
As a confidential counselor, I represent anyone who needs a listening ear. With years of experience in various industries, I offer a unique mix of empathy, understanding and expertise, allowing me to effectively guide people in their personal and professional lives.
The idea of a counselor may seem intimidating to some, but my approach is aimed at removing those barriers, including for you. Regardless of background, position, color, origin or culture, my door is always open. I create a safe and welcoming environment where people feel comfortable sharing their concerns and challenges. My goal is to be an accessible and reliable point of contact for everyone.
I am ready to help you navigate life's complexities and contribute to your well-being and personal growth.